At Mumbai Batteries, we strive to deliver quality products and a seamless customer experience. If you're eligible for a return, please review the conditions below carefully before submitting a request.
Return Eligibility
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The item must be in the same condition as when it was received and must be returned in its original packaging.
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A purchase invoice is mandatory at the time of submitting a return request.
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Return shipping must be arranged and paid for by the customer.
To file a return request, please contact us through your registered mobile number or reach out to our customer service at +91-8149167280
We’re here to assist you with any questions regarding returns.
Damages and Wrong Product
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Upon receiving your order, inspect the product immediately.
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If the item is damaged or incorrect, please call us immediately.
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If you're unsure about the model number while placing your order, feel free to reach out to us before purchasing.
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Mumbai Batteries is not responsible for orders placed with incorrect product selection.
Wrongly ordered products (e.g., incorrect batteries) are not eligible for return or replacement.
Refund Policy
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Once we receive and inspect the returned product, your refund will be initiated.
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Refunds may take up to 7 business days to process.
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Note: Refunds are only applicable if the product is unavailable for replacement.
Important Return Conditions
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In case of battery replacement, the battery must be returned in the exact condition as it was delivered.
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Swollen batteries will not be accepted for replacement.
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Physically damaged batteries are not eligible for return or replacement.
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No invoice = No replacement. Kindly keep your original invoice safe and ready when requesting a return.
Help Us Help You
We value your satisfaction and aim to resolve your concerns quickly and fairly. By following the return guidelines above, you enable us to serve you better.
For any further assistance, don’t hesitate to contact our support team at +91-8149167280